Warranty

New Hybrid Batteries

Our new batteries come with a 3 year or 150,000 km warranty. This is for both private and Taxi/ Rideshare vehicles.

Although these packs have a significantly increased airflow over standard batteries, failure to regularly clean out the hybrid air intake system may cause a premature failure and void the warranty of the pack. Make sure to keep the hybrid system clean. For more info on the cleaning of the intake system please call us.

Rebuilt Batteries

In a private vehicle this battery comes with a 2 year or 60,000 kilometre warranty, whichever occurs first.

In a taxi/rideshare vehicle this battery comes with a 1 year or 80,000 kilometre warranty, whichever occurs first. The battery warranty is conditional on whether the hybrid air intake system has been regularly cleaned. Failure to do so will prematurely degrade the battery, causing it to fail. Make sure to keep the hybrid system clean. For more info on the cleaning of the intake system please call us.

Warranty starts on the purchasing date and does not renew if a replacement battery is issued. If a battery fails during the warranty period, we may replace or repair the battery at our discretion. Generally if the vehicle is out of our direct reach we may send a replacement.

Please note:

We don’t warrant any battery that fails as a consequence of the codes:

P3190 – Poor Engine Power

P0A0F – Engine Failed to Start

If the engine cuts out after 10 seconds of trying to start, do not keep trying to start the engine. It will cause the hybrid battery to go flat and do irreversible damage.